Top Notch Service – Highly Recommended

Dear Chris,

Over the past 6 months I have brought my vehicle to you for servicing for several issues that I felt needed addressing.

One of my concerns was a noise that my vehicle made especially in the early morning when the engine was cold.

Noises are one of my pet peeves in a vehicle. After having my vehicle into the shop for the last time, I felt that the noise was still there and just got busy with business and life.

I truly appreciate the constant telephone calls you made to me in attempts to get my vehicle into the shop, as you said you couldn’t rest until my vehicle was purring like a kitten.

I must admit, it took me a long time to get into the shop, but you stayed in contact with me encouraging me to bring it in.

A couple of weeks ago, I brought it in, you spent a couple of days on it and while the servicing was being done, you provided ne with a courtesy vehicle, which helped me get on with my business.

When I came to pick up my vehicle, I didn’t recognize it. Not only did you get rid of the noise, but it was clean and shiny.

I would not hesitate to send my friends and family to Searles as I am confident your top-notch service will have them smiling as well.

Thank you so much!

Susan Faithfull

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