Masters Of Their Craft

January 19, 2015   |   Author: searadmn   |   No comments   |   Categories:

April 25, 2013

Searle’s Auto Repair

Attention: Chris Wylie

Dear Chris,

Once again I wish to express my sincere gratitude for the care and attention you have given to my vehicle.

You never cease to amaze me on knowing what my vehicle needs even though I rush you though the process in my hastiness to get on with my hectic life.

Recently when I approached you in the parking lot at BNI, I made a request for AIR, YES JUST AIR in my tires as I was heading up to Nanaimo for the weekend. You then asked me to wait in the waiting room for 20 minutes and  my immediate thought was, 20 minutes just for air. Next thing I know my tire is off and i’m thinking, I JUST ASKED FOR AIR.

Your staff found a rusty nail in my tire and I probably wouldn’t have made it even to Duncan. I wish to thank you for always paying attention to DETAIL and keeping my vehicle in top notch condition and me safe.

I would recommend you to anyone Chris, you are truly a master of your craft.

Thank you so very much.

Sincerely,

Susan Faithfull

 

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